At Ship Shop Nepal, we are committed to providing prompt shipping and ensuring a seamless delivery experience for all our customers. Our shipping policy outlines the process, estimated delivery times, and important considerations related to product delivery. We strive to keep our customers fully satisfied at every step of the journey.
At Ship Shop Nepal we understand how important it is to receive your purchased products in the finest condition, and on time. Know this - we work around the clock to try and get you your products in the shortest timeframe possible.
Shipping Details:
1. Shipping Charges:
Our quoted price includes all the charges with home delivery, You don't need to pay any extra shipping charge.
2. Delayed Deliveries:
We are not responsible for delays caused by the courier company or any other circumstances beyond our control.
We do not delay any parcels on our end. If there is a delay, it can only occur due to the seller or courier.
3. Delivery Address and Customer Availability:
If the product is not delivered due to an incorrect address, unavailability of the customer, or any other customer-related issue, we can resend the product upon the customer’s request. However, in such cases, the 8-10 days delivery policy due to delivery issues will be void.
4. Unavoidable Circumstances:
If there are any unforeseen circumstances causing a delay in delivery, we will promptly inform you and provide an estimated time of delivery.
Estimated Delivery Times:
We takes 8-12 working days to deliver the goods from India to Nepal.
We deliver through Aramex courier company to ensure reliable and efficient shipping services.
We value your trust and strive to provide a seamless shopping experience.
Ship Shop Nepal will make every reasonable effort to deliver the Shipment according to shipshopnepal.com regular delivery schedules, but these are not guaranteed.
Please understand that after receiving the parcel from India, we hand over your goods to the courier company in Nepal, which will deliver them to your address. Sometimes, there may be delays from the courier's end, which are beyond our control. However, we will do our best to follow up and ensure that your order is delivered as soon as possible.
Every item purchased by you will be sent to you as a direct import from Ship Shop Nepal. The prices shown to you include all shipping and customs duties that will be paid on your behalf. All fulfillment will be done by our logistics partners however, you, as the customer will be the importer of the product for your own personal use.
Return & Refund Policy
International orders are non-returnable/exchangeable. You understand that our company operates as a drop-shipping service, we are not a manufacturer or retailer of any products.
We act as a service intermediary to help you in buying goods internationally.
No Return, Exchange & Refund.